Privacy policy

1. Information we collect

Account and authentication information

We process information needed to create and secure your account, such as your account identifier, email address where provided, authentication provider, account status, and login-related records. WestKin currently supports authentication through Firebase Authentication and Google Sign-In.

Profile and dating information

Depending on what you choose to provide, we may process your display name, age or date of birth, gender, dating preferences, interests, biography, profile photographs, profile settings, verification status, and location information used for discovery or distance features where provided or enabled.

Interactions, matches, and messages

We process likes, passes, matches, incoming likes, blocks, reports, conversation membership, messages, replies, reactions, gifts, timestamps, and related records needed to operate WestKin's dating and communication features.

Campfire and creator content

When you use Campfire or creator features, we may process posts, captions, photographs, videos, comments, reactions, reports, creator status, premium-content status, engagement information, tips, and related activity.

Purchases, Trail Pass, Bucks, gifts, and creator balances

Purchases are processed through the applicable app store and may be managed through RevenueCat. WestKin may receive product identifiers, transaction status, subscription and entitlement status, store platform, RevenueCat identifiers, Bucks balances and transactions, gifts or tips, refunds or reversals, and creator-balance records. WestKin does not receive or store your complete payment-card number from Apple or Google.

Media, device, and technical information

If you upload photos or videos, we process the media you choose to provide. WestKin uses Firebase Storage and related infrastructure to store and deliver uploaded media. We may also process app version, device and operating-system information, IP address, push-notification tokens, timestamps, technical requests, security information, and diagnostic information made available through the services used to operate WestKin.

Reports and moderation information

When a user or item of content is reported, we may process the report category, description, reported content, user identifiers, relevant communications, timestamps, enforcement history, and evidence needed to investigate safety, fraud, exploitation, policy, or legal concerns.

2. How we use information

We use personal data to:

• create, authenticate, and maintain accounts;
• provide discovery, dating, matching, messaging, Campfire, creator, and premium-content features;
• process subscriptions, Bucks, gifts, tips, balances, refunds, and entitlements;
• deliver requested notifications;
• operate, troubleshoot, secure, and improve WestKin;
• detect fraud, scams, abuse, exploitation, spam, and unauthorized activity;
• review reports and enforce the Terms of Service and Community Guidelines;
• protect users, WestKin, Dashuroj SH.P.K, and third parties;
• comply with law and valid legal process; and
• establish, exercise, or defend legal claims.

Where the GDPR or similar law applies, processing may rely on performance of a contract, consent, explicit consent where required, legal obligations, or legitimate interests such as service security, fraud prevention, safety, moderation, and enforcement.

3. Information visible to other users

WestKin is a social and dating service. Depending on your settings and activity, other users may see your display name, age, profile information, interests, photographs, creator information, Campfire content, comments, public engagement, and other information you intentionally publish. Private account credentials, complete payment details, and internal moderation records are not public profile information.

4. Service providers and third parties

WestKin relies on service providers to operate the app. These currently include:

• Google Firebase for authentication, Cloud Firestore, Firebase Storage, Cloud Functions, and Firebase Cloud Messaging;
• Google Sign-In for supported account authentication;
• RevenueCat for purchase, subscription, product, and entitlement management;
• Apple App Store and Google Play for applicable platform billing and store services; and
• hosting, infrastructure, security, legal, accounting, or support providers where reasonably necessary.

Service providers process information under their own legal obligations and, where acting for WestKin, only for authorized purposes. Related entities or authorized personnel may access personal data only as needed to operate, secure, support, administer, or legally maintain WestKin.

5. Legal and safety disclosures

We may preserve or disclose information where reasonably necessary to comply with law or valid legal process; respond to lawful authorities; investigate fraud, security incidents, exploitation, or credible threats; enforce WestKin's rules; protect users or third parties; or report child sexual abuse material or exploitation where reporting is required by law.

6. Sale of personal data and advertising

WestKin does not sell users' personal data for money. WestKin does not currently operate third-party behavioral advertising inside the app. If these practices change, this Policy and the applicable store privacy disclosures will be updated before the relevant processing begins.

7. Security

WestKin uses technical and organizational safeguards intended to protect personal data, including authenticated access, database and storage access controls, trusted server-side validation for sensitive operations, encrypted network transport, restricted administrative access, and transaction and moderation controls. No internet service can guarantee absolute security.

8. Data retention

We retain personal data for as long as reasonably necessary for the purposes described in this Policy. Account and profile information is generally retained while an account remains active. Transaction, subscription, fraud-prevention, tax, accounting, moderation, safety, dispute, or legal records may be retained after account deletion where required or permitted by law.

When an account is deleted, WestKin will delete or irreversibly de-identify associated personal data except information that must be retained for legitimate legal, safety, fraud-prevention, accounting, regulatory, or dispute purposes. Backup copies may remain temporarily until overwritten through the ordinary backup lifecycle.

9. Account and data deletion

Users can initiate account deletion through WestKin's account settings. WestKin also provides an external deletion request route at westkin.dating/delete-account for users who no longer have access to the app.

Deleting a WestKin account is different from deactivating it. Deleting the app from a device does not delete the account. Account deletion also does not automatically cancel an Apple App Store or Google Play subscription; subscriptions must be managed through the relevant store.

10. Your privacy rights

Depending on your location, you may have rights to access, correct, delete, restrict, object to processing, obtain a portable copy of certain data, withdraw consent, or complain to a competent data-protection authority. Some requests may be limited where WestKin is legally required or permitted to retain information.

To make a privacy request, contact privacy@westkin.dating.

11. International processing

WestKin uses international cloud and technology providers, so personal data may be processed outside the country where you live. Where applicable law requires a transfer mechanism or safeguard, WestKin will use an appropriate legal mechanism.

12. Adults only

WestKin is intended only for users who are at least 18 years old. We do not knowingly permit minors to use the service. If we reasonably believe an account belongs to a person under 18, we may suspend or delete the account and take appropriate safety measures.

13. Changes to this Policy

We may update this Privacy Policy when WestKin's functionality, legal obligations, processors, or data practices change. Material changes may be communicated through the app, website, or another reasonable method. The date at the top identifies the current version.

14. Contact

Operator and publisher: Dashuroj SH.P.K
Prishtinë 10000, Republic of Kosovo

Privacy and general support: privacy@westkin.dating
Child safety: safety@westkin.dating
Creator and influencer program: influencers@westkin.dating